Product Manager - Property & Rating

About us:   

Making a meaningful difference with mission-critical software that empowers communities to thrive. 

ReadyTech is more than just a one-trick pony playing in one market with one product, or one customer. We re-imagine, design, develop and deliver technology to solve our customer’s diverse problems – supporting multiple businesses across a variety of markets to be ready for anything.  

We’re an ASX-listed company which means we are stable, have a strong track record of sustainable growth and have a significant number of long-term customers.  So, what does this mean for you? It means we can offer you an experience that will push you to be your best, provide career-building challenges, and that will offer you numerous growth opportunities that can’t be found in any other company. 

It’s an inclusive environment where there is no place for politics, where we get our heads together to solve the problems that really matter to our customers, and where we always stay focused on our north star – the communities we serve, and society at large. 

The key accountabilities of the role: 

• Develop and maintain the end-to-end solution definition for Property & Rates across core cohorts and different state legislative environments. 
• Lead a dedicated scrum team, owning the product roadmap, backlog, and delivery priorities. 
• Facilitate Agile ceremonies, ensuring alignment, transparency, and strong execution cadence. 
• Translate complex property business processes (e.g., valuations, rating models, instalments, property management, land records, pensioner rebates) into clear product requirements and solutions. 
• Collaborate with Engineering, Design, Consulting, Support, Sales, and Presales to ensure the product is positioned, sold, implemented, and supported effectively. 
• Conduct customer interviews, discovery workshops, and market analysis to identify opportunities for innovation. 
• Ensure product quality, regulatory compliance, usability, accessibility, and reliability aligned to Local Government standards. 
• Launch new features and enhancements with strong governance and stakeholder engagement. 
• Contribute to broader product strategy and multi-year roadmap development for the Ready Community ERP ecosystem. 
• Drive measurable improvements in customer satisfaction, adoption, and overall product value. 

The key responsibilities of the role: 

• Act as the Product Manager for the Property & Rating domain within the Ready Community ERP and future standalone opportunities. 
• Serve as the voice of the customer, ensuring Local Government needs are deeply understood and reflected in product decisions. 
• Deliver compelling product demonstrations tailored to diverse Local Government audiences as part of presales activity. 
• Provide authoritative product input into government tenders, RFPs, and solution proposals. 
• Identify opportunities for product optimisation, modernisation, and functional uplift across valuation, rating, and property workflows. 
• Maintain a detailed roadmap aligned to strategic product vision, regulatory change, customer feedback, and market needs. 
• Conduct research, discovery workshops, and validation testing with councils to strengthen product‑market fit. 
• Author clear product artefacts: user stories, acceptance criteria, process maps, functional specifications, prototypes, and test plans. 
• Partner with design teams to transform concepts into wireframes, prototypes, and solution specifications. 
• Create enablement content including release notes, training guides, customer documentation, and internal support materials. 
• Support sales and marketing teams in product positioning, collateral development, and market insights. 
• Measure product success through data, analytics, adoption metrics, and customer outcomes. 
• Inform pricing strategies, commercial positioning, and value‑based messaging using evidence and insights.

The key requirements for the role: 

• Strong product management capability across discovery, prioritisation, backlog management, delivery, and go‑to‑market readiness. 
• Deep functional understanding of Property & Rating processes within Local Government. 
• Excellent written and verbal communication skills, with the ability to translate complexity into clarity. 
• Highly analytical with competency in both qualitative and quantitative decision‑making. 
• Creative problem‑solver who thrives in a fast‑paced, dynamic environment. 
• Ability to lead indirectly across cross‑functional teams and influence decision‑making. 
• Expert knowledge of Local Government frameworks, legislation, and operational processes relating to Rates, Valuations, Property and Land Management. 
• Strong understanding of ERP platforms and how Property & Rating integrates with Finance, Customer, Regulatory and Asset domains. 
• Working knowledge of Agile delivery practices. 
• Familiarity with Jira or similar product tooling is advantageous. 
• Demonstrated hands‑on experience working in or alongside Local Government, specifically in Property & Rating functions. 
• Proven success in product management roles involving complex enterprise or government software. 
• Experience leading solution definition, product discovery, and delivery of highly configurable SaaS solutions. 
• Experience collaborating with engineering, design, support, and customer‑facing teams. 
• ERP, land information systems, or revenue management product experience is highly valued. 
• Experience in modernisation or transformation of Local Government systems is an advantage. 

Why you should become a ReadyTecher:   

• A day off for your birthday- hip hip hooray! 
• Additional 4 days of leave each year 
• ReadyTecher Awards each quarter with the chance to win flights and accommodation to Hamilton Island 
• Hybrid work, with in-house baristas in Australia via the Ready Beans team 
• Access to Sonder- a technology-driven platform supported by safety, medical and mental health experts - available 24/7 
• Paid parental leave 
• Additional paid leave for miscarriage, endometriosis and menopause 
• Volunteer leave 
• Flu vaccinations 
• And plenty of ReadyTech merch drops along the way! 

ReadyTech is committed to seeing things through each other's eyes. We invest deeply in relationships by offering positivity, fairness and empathy in every interaction and love that everyone is different. We're proud to be an equal opportunity employer that celebrates our diversity of race, beliefs, sexual orientations, gender identities, age, disability status, marital status and more - so that every single one of us can feel like we belong. 

As part of our commitment to ensuring a safe and secure working environment for all employees and in compliance with Australian regulations, please note that if selected for this role, you will be required to complete a comprehensive police check and an Australian working rights check. Should you have any questions or concerns regarding these requirements, please feel free to contact us. 

So, if you are ready for anything, please apply today. Please note that if your application is progressed to the next stage, we will send you some testing to complete as part of your application as we have found this helps us to quickly identify potential ReadyTechers!