Payroll Operations Support - 6 Month Contract

About us:  

Making a meaningful difference with mission-critical software that empowers communities to thrive.

ReadyTech is more than just a one-trick pony playing in one market with one product, or one customer. We re-imagine, design, develop and deliver technology to solve our customer’s diverse problems – supporting multiple businesses across a variety of markets to be ready for anything. 

We’re an ASX-listed company which means we are stable, have a strong track record of sustainable growth and have a significant number of long-term customers.  So, what does this mean for you? It means we can offer you an experience that will push you to be your best, provide career-building challenges, and that will offer you numerous growth opportunities that can’t be found in any other company.

It’s an inclusive environment where there is no place for politics, where we get our heads together to solve the problems that really matter to our customers, and where we always stay focused on our north star – the communities we serve, and society at large.

The key accountabilities of the role:

• Ensure all payroll & Superannuation fulfilment activities are completed in accordance with relevant legislation, including superannuation, taxation, and regulatory obligations.
• Maintain compliance with applicable laws, regulations, and internal company policies across all fulfilment processes.
• Investigate and resolve payment discrepancies, and File validation errors ensuring accuracy and timely correction of issues.
• Liaise with financial institutions, clearing houses, and regulatory bodies to support fulfilment processing and compliance outcomes.

The key responsibilities of the role:

• Support payroll operations teams with activities relating to Payday Super implementation and ongoing processing requirements
• Assist with the review and validation of payroll and superannuation data
• Coordinate and manage customer follow-ups regarding required actions, outstanding information, and compliance activities
• Support superannuation processing activities, reconciliations, exception handling, and issue tracking
  
• Assist with identifying and escalating discrepancies, processing risks, or compliance concernsrelating to the clearing house, and Superannuation processing
• Maintain accurate records, process notes, and operational documentation
• Payroll, Support, Product, and Operations teams
• Contribute to process improvement initiatives aimed at increasing operational efficiency and customer outcomes

The key requirements for the role:

• High attention to detail and strong analytical thinking.
• Good problem-solving skills, with the ability to investigate and resolve discrepancies.
• Effective time management and organisational skills, with the ability to manage competing deadlines.
• Clear and professional communication skills, both written and verbal.
• Ability to follow processes and procedures while identifying opportunities for improvement.
• Interest in Finance & technology
• Proficiency in Microsoft Office Suite, with strong interest or capability in Excel.
• 1+ years experience in a role similar

Why you should become a ReadyTecher: 

• A day off for your birthday- hip hip hooray!
• Additional 4 days of leave each year
• ReadyTecher Awards each quarter with the chance to win flights and accommodation to Hamilton Island
• Hybrid work, with in-house baristas in Sydney
• Access to Sonder- a technology-driven platform supported by safety, medical and mental health experts - available 24/7
• Company top-up of Government parental leave
• Additional paid leave for miscarriage, endometriosis and menopause
• Volunteer leave
• And plenty of ReadyTech merch drops along the way!

ReadyTech is committed to seeing things through each other's eyes. We invest deeply in relationships by offering positivity, fairness and empathy in every interaction and love that everyone is different. We're proud to be an equal opportunity employer that celebrates our diversity of race, beliefs, sexual orientations, gender identities, age, disability status, marital status and more - so that every single one of us can feel like we belong.

As part of our commitment to ensuring a safe and secure working environment for all employees and in compliance with Australian regulations, please note that if selected for this role, you will be required to complete a comprehensive police check and an Australian working rights check. Should you have any questions or concerns regarding these requirements, please feel free to contact us.

So, if you are ready for anything, please apply today. Please note that if your application is progressed to the next stage, we will send you some testing to complete as part of your application as we have found this helps us to quickly identify potential ReadyTechers!

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