Business Analyst

About us:   

Making a meaningful difference with mission-critical software that empowers communities to thrive. 

ReadyTech is more than just a one-trick pony playing in one market with one product, or one customer. We re-imagine, design, develop and deliver technology to solve our customer’s diverse problems – supporting multiple businesses across a variety of markets to be ready for anything.  

We’re an ASX-listed company which means we are stable, have a strong track record of sustainable growth and have a significant number of long-term customers.  So, what does this mean for you? It means we can offer you an experience that will push you to be your best, provide career-building challenges, and that will offer you numerous growth opportunities that can’t be found in any other company. 

It’s an inclusive environment where there is no place for politics, where we get our heads together to solve the problems that really matter to our customers, and where we always stay focused on our north star – the communities we serve, and society at large. 

The key accountabilities of the role: 

• Provide guidance to customers by applying in-depth knowledge of student management systems combined with vocational and higher education sectors.
• Support the capture, analysis and documentation of business requirements across student lifecycle functions.
• Ensure alignment of customer requirements with Ready Student, and the needs of the vocational and/or higher education sectors.

The key responsibilities of the role: 

• Support the facilitation of workshops, discovery sessions, and demonstrations to ensure stakeholder input is captured and decisions are well-informed.
• Ensure all business requirements and processes are accurately documented in Solution Design Documents (SDDs) to support traceability, quality assurance, and knowledge transfer.
• Support business readiness activities including training and development of training material, such as user guides.
• Support Program and Project Managers in risk identification, scope control, and milestone delivery.
• Mange expectations and support change adoption by clearly communicating impacts, benefits, and trade-offs.
• Contribute to lessons learned and continuous improvement activities post-implementation.

The key requirements for the role: 

• Excellent presentation and written/oral communication skills
• Strong stakeholder engagement and facilitation skills
• Strong analytical and problem-solving skills
• Ability to work independently and as part as a team environment
• High level of attention to detail
• Adaptable and flexible to change
• Understanding of student management systems
• Strong knowledge of the Australian tertiary sector, specifically vocational education (VET) and/or Higher Education (HE).
• Understanding of regulatory and compliance requirements, for example, TCSI, AVETMISS, TEQSA, ESOS.
• More than 2+ years’ experience in a similar role
• Demonstrated expertise in business process modelling, requirements documentation, and preparation of Solution Design Documents (SDDs).
• Experienced in dealing with pressure, tight deadlines, and meeting client expectations.

Why you should become a ReadyTecher:   

• A day off for your birthday- hip hip hooray! 
• Additional 4 days of leave each year 
• ReadyTecher Awards each quarter with the chance to win flights and accommodation to Hamilton Island 
• Hybrid work, with in-house baristas in Australia via the Ready Beans team 
• Access to Sonder- a technology-driven platform supported by safety, medical and mental health experts - available 24/7 
• Paid parental leave 
• Additional paid leave for miscarriage, endometriosis and menopause 
• Volunteer leave 
• Flu vaccinations 
• And plenty of ReadyTech merch drops along the way! 

ReadyTech is committed to seeing things through each other's eyes. We invest deeply in relationships by offering positivity, fairness and empathy in every interaction and love that everyone is different. We're proud to be an equal opportunity employer that celebrates our diversity of race, beliefs, sexual orientations, gender identities, age, disability status, marital status and more - so that every single one of us can feel like we belong. 

As part of our commitment to ensuring a safe and secure working environment for all employees and in compliance with Australian regulations, please note that if selected for this role, you will be required to complete a comprehensive police check and an Australian working rights check. Should you have any questions or concerns regarding these requirements, please feel free to contact us. 

So, if you are ready for anything, please apply today. Please note that if your application is progressed to the next stage, we will send you some testing to complete as part of your application as we have found this helps us to quickly identify potential ReadyTechers!